News
10
Dec
Posted by Support - Webic Studio on 10 December 2016 12:12 pm

We are currently facing network connectivity problems with our US Data Center and all the services hosted on the dedicated servers located in the data-center are affected due to this. This issue is being worked upon on the highest priority and we will update the forums on a regular basis with the details of the progress.

 

You can contact our support help desk via phone / ticket in case you have further doubts / issues.

 

We regret the inconvenience caused due to this.

 

 

Please note that the issue is being affected to the servers under the following plans :

 

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Dedicated Server Linux (USA)

Managed Server Linux (USA)

VPS Hosting By Bluehost

Dedicated Hosting by Bluehost

Dedicated Servers by HostGator

~~~~

We are coordinating with the network operations team to get the issue resolved at the earliest. Please watch this thread for further updates.

 

UPDATE 1 :
Identified a network loop within a portion of our network. Restored several services. While most of our shared customers are working. We still have many dedicated and VPS customers impacted by the network loop.
Our team is carefully restoring those services while making sure we do not reintroduce the loop into the network. 
Our teams are working diligently to restore service to 100%.

 

UPDATE 2 :
We are receiving reports from customers and our internal monitoring systems are reporting most services as being restored.

We will continue working through the night to make sure that we are completely restored.

23
May
Posted by Support - Webic Studio on 23 May 2016 05:28 pm

A maintenance will be carried out by the Verisign Registry for .COM/.NET tlds as per the schedule mentioned below :

 

Maintenance Details :

 

Date

22nd May, 2016

Start time

01:00 Hrs UTC | 06:30 Hrs IST

End time

01:45 Hrs UTC | 07:15 Hrs IST

Duration

45 minutes

 

During the maintenance, you will not be able to register, renew, transfer, manage or perform Whois look­ups for the .COM/.NET domain names.

 

This outage will have no impact on the resolution/working of your already registered domain names.

 

Kindly get in touch with our support team in case of any queries.

 

25
Apr
Posted by Support - Webic Studio on 25 April 2016 10:02 pm
Maintenance Notice: 
 
Please be advised that some of our Linux hosting servers will be undergoing maintenance as per the schedule and reason mentioned below.
 

 

Reason: Hardware backplane replacement.

 

Maintenance Window:

 

No Server Date and time Duration
1 md-in-37.webhostbox.net Sat May 7th 2016 at 16.30 IST 1 hour
2 md-in-40.webhostbox.net Sat May 7th 2016 at 17.30 IST 1 hour
3 md-in-34.webhostbox.net Sat May 7th 2016 at 18.30 IST 1 hour
4 bh-in-14.webhostbox.net Sat May 7th 2016 at 19.30 IST 1 hour
5 md-in-32.webhostbox.net Sat May 7th 2016 at 20.30 IST 1 hour
6 md-in-29.webhostbox.net Sat May 7th 2016 at 21.30 IST 1 hour
7 bh-in-19.webhostbox.net Sat May 7th 2016 at 22.30 IST 1 hour
8 bh-in-15.webhostbox.net Sun May 8th 2016 at 12.30 IST 1 hour
9 bh-in-17.webhostbox.net Sun May 8th 2016 at 13.30 IST 1 hour
10 md-in-28.webhostbox.net Sun May 8th 2016 at 14.30 IST 1 hour
11 bh-in-13.webhostbox.net Sun May 8th 2016 at 15.30 IST 1 hour
12 md-in-30.webhostbox.net Sun May 8th 2016 at 16.30 IST 1 hour
13 md-in-36.webhostbox.net Sun May 8th 2016 at 17.30 IST 1 hour
14 bh-in-16.webhostbox.net Sun May 8th 2016 at 18.30 IST 1 hour
15 bh-in-18.webhostbox.net Sun May 8th 2016 at 19.30 IST 1 hour
16 cp-in-7.webhostbox.net Sun May 8th 2016 at 20.30 IST 1 hour

 

 

Affected Services:
 
All services hosted on the server will be affected during reboot.
 
Please feel free to contact our support team in case you have any queries.
 

Helpdesk: support.webicstudio.com
10
Apr
Posted by Support - Webic Studio on 10 April 2016 10:20 pm

Maintenance Notice:

 

Please be advised that one of our windows hosting servers will be undergoing an emergency  maintenance as per the schedule and reason mentioned below.

 

Reason:

 

Running mail check disk utility to repair and rebuild the mail server configuration for all the accounts hosted on the below specified server.

 

Affected Server:

 

plesk-web25.webhostbox.net

 

Maintenance Window :

 

Date

Start time

End time

Downtime

Friday, 15th March 2016

18:30 IST | 13:00 GMT | 09:30 EDT

19:00 IST | 14:00 GMT | 10:30 EDT

60 Minutes

 

Affected Services :

 

All mail services hosted on the server.

 

Please feel free to contact our support helpdesk in case you have any queries. We sincerely apologize for the inconvenience caused to the clients due to this.