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10
Dec
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Posted by Support - Webic Studio on 10 December 2016 12:12 pm
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We are currently facing network connectivity problems with our US Data Center and all the services hosted on the dedicated servers located in the data-center are affected due to this. This issue is being worked upon on the highest priority and we will update the forums on a regular basis with the details of the progress.
You can contact our support help desk via phone / ticket in case you have further doubts / issues.
We regret the inconvenience caused due to this.
Please note that the issue is being affected to the servers under the following plans :
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Dedicated Server Linux (USA)
Managed Server Linux (USA)
VPS Hosting By Bluehost
Dedicated Hosting by Bluehost
Dedicated Servers by HostGator
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We are coordinating with the network operations team to get the issue resolved at the earliest. Please watch this thread for further updates.
UPDATE 2 :
We are receiving reports from customers and our internal monitoring systems are reporting most services as being restored.
We will continue working through the night to make sure that we are completely restored.
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23
May
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Posted by Support - Webic Studio on 23 May 2016 05:28 pm
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A maintenance will be carried out by the Verisign Registry for .COM/.NET tlds as per the schedule mentioned below :
Maintenance Details :
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Date |
22nd May, 2016 |
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Start time |
01:00 Hrs UTC | 06:30 Hrs IST |
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End time |
01:45 Hrs UTC | 07:15 Hrs IST |
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Duration |
45 minutes |
During the maintenance, you will not be able to register, renew, transfer, manage or perform Whois lookups for the .COM/.NET domain names.
This outage will have no impact on the resolution/working of your already registered domain names.
Kindly get in touch with our support team in case of any queries.
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25
Apr
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Posted by Support - Webic Studio on 25 April 2016 10:02 pm
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Reason: Hardware backplane replacement.
Maintenance Window:
| No | Server | Date and time | Duration |
| 1 | md-in-37.webhostbox.net | Sat May 7th 2016 at 16.30 IST | 1 hour |
| 2 | md-in-40.webhostbox.net | Sat May 7th 2016 at 17.30 IST | 1 hour |
| 3 | md-in-34.webhostbox.net | Sat May 7th 2016 at 18.30 IST | 1 hour |
| 4 | bh-in-14.webhostbox.net | Sat May 7th 2016 at 19.30 IST | 1 hour |
| 5 | md-in-32.webhostbox.net | Sat May 7th 2016 at 20.30 IST | 1 hour |
| 6 | md-in-29.webhostbox.net | Sat May 7th 2016 at 21.30 IST | 1 hour |
| 7 | bh-in-19.webhostbox.net | Sat May 7th 2016 at 22.30 IST | 1 hour |
| 8 | bh-in-15.webhostbox.net | Sun May 8th 2016 at 12.30 IST | 1 hour |
| 9 | bh-in-17.webhostbox.net | Sun May 8th 2016 at 13.30 IST | 1 hour |
| 10 | md-in-28.webhostbox.net | Sun May 8th 2016 at 14.30 IST | 1 hour |
| 11 | bh-in-13.webhostbox.net | Sun May 8th 2016 at 15.30 IST | 1 hour |
| 12 | md-in-30.webhostbox.net | Sun May 8th 2016 at 16.30 IST | 1 hour |
| 13 | md-in-36.webhostbox.net | Sun May 8th 2016 at 17.30 IST | 1 hour |
| 14 | bh-in-16.webhostbox.net | Sun May 8th 2016 at 18.30 IST | 1 hour |
| 15 | bh-in-18.webhostbox.net | Sun May 8th 2016 at 19.30 IST | 1 hour |
| 16 | cp-in-7.webhostbox.net | Sun May 8th 2016 at 20.30 IST | 1 hour |
Helpdesk: support.webicstudio.com
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10
Apr
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Posted by Support - Webic Studio on 10 April 2016 10:20 pm
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Maintenance Notice:
Please be advised that one of our windows hosting servers will be undergoing an emergency maintenance as per the schedule and reason mentioned below.
Reason:
Running mail check disk utility to repair and rebuild the mail server configuration for all the accounts hosted on the below specified server.
Affected Server:
plesk-web25.webhostbox.net
Maintenance Window :
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Date |
Start time |
End time |
Downtime |
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Friday, 15th March 2016 |
18:30 IST | 13:00 GMT | 09:30 EDT |
19:00 IST | 14:00 GMT | 10:30 EDT |
60 Minutes |
Affected Services :
All mail services hosted on the server.
Please feel free to contact our support helpdesk in case you have any queries. We sincerely apologize for the inconvenience caused to the clients due to this.